Effective Date: 3-1-2025

1. Introduction

This Privacy Policy describes how Soraya Letournel, RS-85301, Soraya Letournel LLC,  Compass Realty, collects, uses, and protects your personal information when you visit this website or interact with us, including via SMS communications. By using this website, you agree to this Privacy Policy.

We are committed to protecting your privacy. Your data will not be transferred to external organizations. We ensure that your information is handled with the utmost care and confidentiality.

2. Information We Collect

We collect personal information when you:

• Fill out forms on this website
• Request property information or schedule a showing
• Subscribe to email updates or newsletters
• Opt-in to receive SMS messages
• Interact with website analytics tools

Information collected may include:

• Name
• Email address
• Phone number
• Mailing address
• Property preferences and search criteria
• IP address and browsing behavior

3. How We Use Your Information

We use your information to:

• Respond to inquiries
• Provide real estate services and property information
• Send marketing communications (email or SMS, only if you opt-in)
• Send SMS updates such as appointment reminders, property updates, and responses to inquiries
• Improve website functionality and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell or share your personal information for marketing purposes. We may share your information with:

• Compass Realty and its affiliates
• Service providers who support our website, marketing, and customer service
• Third-party IDX listing providers, if applicable
• Legal authorities when required by law

No mobile information will be shared or sold with third parties/affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. You can adjust your browser settings to manage cookie preferences.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

You may have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Understand how your data is collected and used

To exercise your rights, contact us at the information provided below.

9. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children.

10. SMS Privacy Policy

If you opt-in to receive SMS messages from Soraya Letournel LLC, Soraya Letournel, RS-85301:

• You will receive appointment reminders, property updates, and responses to inquiries
• Message frequency varies based on communication needs
• Message and data rates may apply
• You can reply STOP at any time to unsubscribe or HELP for assistance

No mobile information will be shared or sold to third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can review this Privacy Policy and our Terms & Conditions.

For any questions or concerns regarding our privacy practices, please contact us directly.

11. Contact Information

Soraya Letournel, RS-85301
Compass Realty
Soraya Letournel LLC
75-5865 Walua Rd. #E727, Kailua-Kona, HI 96740
Email: soraya.letournel@compass.com
Phone: 808-365-3528